Privacy Policy

Information We Collect

We collect information you provide directly to us through our contact form and service requests. This includes:

• Name and Contact Information: Your full name and work email address to verify contact details and respond to your inquiry.
• Company and Role: Your organization name and professional role to understand your business context.
• Interest Type: The category of service or product you're interested in (e.g., HX-SDP, Atlas access, custom development).
• Workload Domain: The computational or business domain relevant to your inquiry (e.g., physics simulation, data compression, optimization).
• Descriptions and Messages: Any additional information you provide about your use case, technical requirements, or questions.

How We Use Your Information

We use the information you provide for the following purposes:

• Responding to Inquiries: To answer your questions and address your requests for product information, access, or collaboration.
• Service Delivery: To set up accounts, manage access, and deliver HolonomiX services to your organization.
• Product Evaluation: To match your workload characteristics against the Canonical Data Atlas and assess the suitability of our technology for your use case.
• Analytics: To understand engagement patterns and optimize our website and product offerings. We track anonymous event data using trackEvent without personally identifying users.
• Communication: To send you updates, announcements, or technical documentation related to your access or interest.
• Spam Prevention: We use honeypot fields in our forms to detect and block automated spam submissions.

Third-Party Service Providers

We use trusted third-party services to operate our platform and deliver our products:

• Resend (Email Delivery): We use Resend to send transactional emails, responses to inquiries, and service communications. Resend processes your email address and message content according to their privacy policy. Your email is used solely for sending responses and updates.
• Vercel (Hosting): Our website is hosted on Vercel, which provides server infrastructure, analytics, and security services. Vercel may process basic access logs including IP addresses and user agent information in accordance with their privacy policy.
• Analytics Tracking: We track anonymous user interaction events (e.g., page views, form submissions, button clicks) through trackEvent calls. This data is anonymous and cannot identify you personally.

Data Security

We implement industry-standard security measures to protect your information from unauthorized access, alteration, or disclosure. These include HTTPS encryption for all transmissions, secure authentication protocols, and restricted access controls. However, no method of transmission over the internet is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Contact information provided through our inquiry forms is retained for a minimum of two years to support customer service, product development insights, and contractual obligations. Analytics data is retained in aggregated, anonymous form indefinitely for trend analysis. You may request deletion of your personal data at any time by contacting us.

Your Privacy Rights

Depending on your location, you may have rights regarding your personal information:

• Access and Portability (GDPR, CCPA): You have the right to request a copy of the personal data we hold about you in a portable format.
• Correction: You may request that we correct inaccurate or incomplete information.
• Deletion: You may request deletion of your personal data, subject to legal obligations and contractual requirements.
• Opt-Out: You may opt out of marketing communications at any time by following the unsubscribe instructions in our emails.
• Objection (GDPR): European users have the right to object to processing of personal data for certain purposes.

Data Requests and Privacy Inquiries

To exercise your privacy rights, request access to your data, or submit a data deletion request, please contact us at:

We will respond to all data requests within thirty (30) days, subject to verification of your identity and applicable legal requirements.

GDPR and CCPA Compliance

We are committed to complying with the General Data Protection Regulation (GDPR) for EU users and the California Consumer Privacy Act (CCPA) for California residents. We process personal data on lawful grounds including consent (obtained through your form submissions), contractual necessity (when providing services), and legitimate business interests (improving our products and services). You may withdraw consent at any time by contacting us. We do not sell or share your personal data with third parties for their independent marketing purposes.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by posting the updated policy on our website and updating the effective date above. Your continued use of our website and services constitutes your acceptance of the revised policy.